Welcome to the MCHC Resource Guide!
We’ve compiled a list of valuable resources to support you and your loved ones, whether you are seeking medical, social, or community services. This guide includes resources available across all MCHC locations, as well as specific resources for each center.
We hope these resources will help you navigate the services available to you and connect with the support you need. If you have any questions or need assistance, please don’t hesitate to reach out to us at any of our locations.
Metro Community Health Center (MCHC) is an Article 28 Federally Qualified Health Center (FQHC)
(I/DD) Words/Terms to Know
What is I/DD?
I/DD stands for Intellectual and Developmental Disabilities. It refers to a wide range of conditions that affect a person’s intellectual functioning (thinking, learning, and problem-solving) and adaptive behavior (skills like communication, self-care, and social interactions). Children and adults with I/DD may experience delays in development, learning, and independence, but with the right support and services, they can lead fulfilling lives.
Clinic Designation:
- Article 28: An outpatient medical clinic that provides healthcare services to individuals in accordance with Article 28 of NYS Mental Hygiene Law.
- Article 31: An outpatient mental health clinic overseen by the NYS Office of Mental Health (OMH), regulated under Article 31 of the NYS Mental Hygiene Law. Provides mental health services to individuals with mental health disorders.
- Article 16: An outpatient clinic certified by the NYS Office for People with Developmental Disabilities (OPWDD). They provide more comprehensive mental health services for individuals with Intellectual and Developmental Disabilities (ID/D)
Special Education Terms:
- 504 Plan: A 504 Plan is a legal document that provides accommodations and modifications for students with disabilities to ensure they can fully participate in school activities. This plan is designed for students who may not need special education services but require specific adjustments to the learning environment, such as extended time on tests or a quiet space to work.
- IEP (Individualized Education Program): An IEP is a legally binding document created for students who qualify for special education services. It outlines specific educational goals, support services, and accommodations designed to help the student succeed academically. The plan is tailored to the individual needs of the student and is reviewed annually to track progress.
- Psychological Evaluations: These assessments help evaluate a child’s cognitive, emotional, and social development. Psychological evaluations are often used to diagnose disabilities, understand learning challenges, and guide the creation of an IEP or other intervention plans.
- Psychosocial Evaluation: This comprehensive assessment explores the interplay between an individual’s well-being and the social environment. It aims to understand how these factors interact and influence an individual’s current functioning, behavior, and overall well-being.
Disclaimer: Metro Community Health Center (MCHC) does not provide Psychological and/or Psychosocial Evaluations. We provide psychiatric services like medication management but we do not conduct/perform Psychological and/or Psychosocial Evaluations. You must get these evaluations from another organization.
New York City-Wide Resources
These resources are available to all MCHC patients, regardless of location. Whether you’re in the Bronx, Staten Island, or another area, these services can support you in your healthcare journey.
Article 28
- Metro Community Health Center (MCHC)
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- Women’s health (Gynecology)
Article 31
- New York State Office of Mental Health (OMH)
Article 16
- Office for People with Developmental Disabilities (OPWDD)
Supplemental Nutrition Assistance Program (SNAP)
- Provides food assistance to low income individuals and families
- Allows you to purchase groceries at authorized retailers
- https://www.ny.gov/services/apply-snap
Women, Infants, & Children (WIC)
- Provides nutritional assistance to expectant/pregnant women, new mothers, and young children
- https://www.health.ny.gov/prevention/nutrition/wic/how_to_apply.htm
Food Assistance through Community Food Connection (CFC) formerly known as Emergency Food Assistance Program (EFAP)
- Connects New Yorkers facing food insecurity with immediate food assistance
- Provides information about food pantries, soup kitchens, & other food assistance programs throughout the 5 boroughs
- Offers referrals to programs that provide immediate food relief
- https://www.nyc.gov/site/hra/help/food-assistance.page
NYC Emergency Food Line
- Helps you locate & access a food pantry nearby
Food Bank NYC
- Helps New Yorkers access nutritious foods
- https://www.foodbanknyc.org/get-help/
NYC Housing Connect
- Allows you to apply for affordable housing lotteries in NYC
NYC Housing Authority
- Provides public housing for low-income residents of NYC
Human Resources Agency
- Provides rental assistance programs (CITYFEPS & LINC)
- Homelessness prevention services (e.g. Homebase)
- Legal assistance for housing issues
United Way of New York City
- Provides referrals for shelter & housing assistance
NYC Homebase Program
- Provides eviction prevention and housing stability assistance. Call 311 or visit NYC Homebase.
Home Energy Assistance Program (HEAP)
- Helps low-income families pay for heating bills
- https://www.ny.gov/services/apply-heating-and-cooling-assistance-heap
ConEdison’s Energy Affordability Program (EAP)
- Provides discounts on monthly energy bill
- You will be automatically enrolled if you receive benefits from the following governmental assistance programs:
- Home Energy Assistance Program (HEAP)
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Direct Vendor or Utility Guarantee
- Temporary Aid to Needy Families (TANF)
- Safety Net Assistance (SNA)
- You will NOT be automatically enrolled if you receive benefits from the following governmental assistance programs:
- Medicaid
- Federal Public Housing Assistance
- Veterans Disability or Survivors Pension
- Lifeline Telephone Service Program (Lifeline)
- To Sign-Up:
- Log-in to your ConEdison Acct and search EAP
- Or scroll through this link, sign-up link at bottom connects you to your ConEdison account
- https://www.coned.com/en/accounts-billing/payment-plans-assistance/help-paying-your-bill
Direct Vendor Guarantee Electricity
- Allows individuals to negotiate price of electricity or participate in a specified electricity pricing plan
- Energy Service Companies (ESCO’s)
- Offers pricing plans and guarantees set electricity price for period of time
- Offers consumers control of price, supply, & quality of electricity
- https://documents.dps.ny.gov/PTC/home
Cash Assistance
Emergency Cash Assistance
NYC’s One Shot Deal
- A one-time emergency assistance grant provided by the Human Resources Administration (HRA)
- Helps individuals and families facing urgent, unforeseen circumstances that puts them in sudden, financial crises
- Common uses
- Inability to pay back rent to prevent eviction
- Inability to pay utility bills, to avoid shut-off
- Moving expenses
- Replacement of essential items due to disasters like fires and/or floods
- https://access.nyc.gov/programs/one-shot-deal/#how-it-works
Medicaid (MDCD)
- U.S. Federal public health insurance program that provides healthcare coverage to millions of Americans
- Who does it cover?
- Primarily individuals and families with low-incomes but also: children, pregnant/expectant mothers, people with disabilities, seniors
- What does it cover?
- Doctor’s visits
- Hospital stays
- Prescription drugs
- Long-term care
- Other essential health services
- https://nystateofhealth.ny.gov/
- You must create an account with NYSOH and apply to the Health Plan Marketplace during open-enrollment periods
Supplemental Security Income (SSI)
- U.S. Federal Program that provides cash assistance to specific groups of people with limited incomes & resources
- Who does it help?
- Adults 65 years or older
- People that are blind
- People with disabilities
- Children with disabilities
- https://www.ssa.gov/apply/ssi
Social Security Disability Insurance (SSDI)
- U.S. Federal program designed to provide financial assistance to individuals who are unable to work due to a qualifying disability
- SSDI benefits are tied to work history
- An individual must have worked for a certain qualifying period of time and has paid Social Security taxes
- https://www.ssa.gov/disability
Access-a-ride
- Provides transportation services for individuals with disabilities who are unable to use the city’s regular public bus and subway systems
- Offers origin-to-destination transportation services for eligible individuals with disabilities
- Use this to get to medical appointments, work, grocery store, essential destinations, and other places
- FAQ: https://access.nyc.gov/programs/access-a-ride/#determine-your-eligibility
- Apply: https://aar.mta.info/inquiry
Medicaid Transport
- Provides Non-Emergency Medical Transportation (NEMT)
- Allows Medicaid recipients to get to and from medical appointments
- Where can I go?
- Doctor’s appointment
- Dental Visits
- Therapy Sessions
- Other medically necessary appointments
- FAQ: https://www.health.ny.gov/health_care/medicaid/members/medtrans_overview.htm
- Schedule a Medicaid transportation appointment: https://www.medanswering.com/
Legal Aid Society: Free legal services for housing, employment, and public assistance issues.
- Bronx Office: 900 Sheridan Avenue, Bronx, NY 10451 | Phone: (718) 579-7900
- Brooklyn Office: 1118 Grand Concourse, Bronx, NY 10456 | Phone: (718) 681-8712
NYS Office for New Americans (ONA)
- Helps immigrants fully participate in NYS’s civic and economic life
- Provides ESL language services, civic education, and legal assistance/services related to naturalization and immigration
- https://dos.ny.gov/office-new-americans-0
- Tel: 800-566-7636
- newamericans@dos.ny.gov
Neighborhood Defender Service of Harlem
- Provides support and legal representation to clients who are non-citizens/immigrants throughout Northern Manhattan
- Services:
- Immigration Defense
- Adjustment of Status
- Work Permit Renewal
- Green Card Renewal
- Naturalization
- Asylum
- Deferred Action for Childhood Actions (DACA)
- Servicios en Espanol
- Family Defense
- Location: 317 Lenox Ave, 10th Fl, NY, NY 10027
- Tel: (212) 876 5500
- http://www.ndsny.org/
The Bronx Defenders
- Provides a 3-pronged approach to immigration defense
- Early Intervention & Mitigation Advocacy
- Immigration attorneys trained to support non-citizen clients through criminal, family, and/or civil proceedings
- Benefits Advocacy
- Actively screen for and directly represent clients obtain or improve their immigration status
- Citizenship benefits, adjustment of status, green card renewals, employment authorization, special immigrant juvenile status, U & T visas, DACA
- Deportation Defense
- Address: 360 East 161 St., Bronx, NY 10451
- Tel: (718) 838 7878
- Email: info@bronxdefenders.org
NYC Health + Hospitals/Gotham Health, Gouverneur-Department of Behavioral Health
- Address: 227 Madison St, Behavioral Health, 5th Fl, NY, NY 10002
- To request services, call:
- https://www.nychealthandhospitals.org/
Brooklyn Center for Psychotherapy
- Provides individual and group therapy, marriage & family counseling, play therapy, and more
- Address: 300 Flatbush Avenue, Brooklyn, NY 11217
- Tel: (718) 622-2000
New York Psychotherapy and Counseling Center (NYPCC)-Queens Child and Family Mental Health Center
- Individual and Family Psychotherapy
- Address: 91-09 Roosevelt Avenue, Jackson Heights, NY 11372
- Tel: (718) 939 7160
- Email: info@nypcc.org
- https://nypcc.org/programs-services/mental-health-centers/
Intellectual & Developmental Disability (I/DD) Resources
Psychological and Psychosocial Evaluations
Article 16
- Advocacy Humanity Reimagination Change (AHRC) NYC
- Medicaid insurance holders only
- Link to Referral Form
- https://www.ahrcnyc.org/ric/evaluations/
- The Shield Institute
- Locations:
- 39-09 214th Place, Bayside, NY 11361 Tel (718) 229 5757
- 144-61 Roosevelt Avenue, Flushing, NY 11354 Tel (718) 939 8700
- Link to application requesting services
- https://www.shield.org/wp-content/uploads/2017/03/2016-CLINIC-REFERRAL.pdf
- Send completed application packet to: clinic@shield.org or FAX: (718) 939 0881
- HeartShare Wellness
- Location:
- 177 Livingston St., 2nd Fl., Brooklyn, NY, 11201
- https://www.heartshare.org/our-programs/developmental-disabilities-services/heartshare-wellness/
- Queen’s Center for Progress
- Locations:
- Adult Center: 81-15 164th St., Jamaica, NY 11432
- Children’s Center: 82-25 164 St., Jamaica, NY 11432
- Bellerose Center: 249-16 Grand Central Parkway, Bellerose, NY 11426
- Link to download Clinical Referral Form
- https://www.queenscp.org/services/adult-support-services/
- Send completed Clinic Referral Form to: qcpclinic@queenscp.org
- LifeSpire
- Call or email to inquire about Article 16 assessments
- Tel: (212) 741 0100 OR (718) 721 5444
- Email: clinic@lifespire.org
Little Teddy Bears ABA Services
- Serves Brooklyn and Queens with some availability in Bronx-depending on zip code
- Provides at-home ABA services to children with Autism
- Company Location:
- 17-15 149th St, Flushing, NY 11357
- Tel: (516) 217-6949
- Email: sunghee.kim@finnihealth.com
- Hours: Sunday to Friday, 9am to 9pm
Comprehensive Behavior Supports
- Provides at-home & virtual ABA to children and adults with Autism in New York and New Jersey
- Intake Coordinator:
- https://www.cbsupports.org/about/
Proud Moments ABA
- Provides ABA to children with Autism from infancy to age 21
- Intake Coordinator:
- Mary Gonzalez
- Tel: (516) 213-3338 ext. 414
- Email: magonzalez@proudmomentsaba.com
- General Information/Questions:
- Email: info@proudmomentsaba.com
- Tel: (718) 215 5311
- https://www.proudmomentsaba.com/
DoubleCare ABA
- Provides at-home ABA services typically afterschool and/or on weekends
- Office Address:
- 3621 Fort Hamilton Parkway, Brooklyn, NY 11218
- Intake Coordinator:
- Cassie Davis
- (646) 762 1600 Ext:175
- Email: CDavis@doublecareaba.com
- https://doublecareaba.com/
Children’s Aid
- Children and Family Treatment Support Services (CFTSS)
- Provides mental health services to children and families in the client’s home/community
- Children ages 0-21
- Insurance: Medicaid or Medicaid Managed
- Queens/Manhattan:
- Staten Island:
Manhattan Functional Family Therapy-Child Welfare (The Jewish Board)
- Offers Functional Family Therapy (FFT)
- Intake Requests available Monday thru Friday 9am to 5pm
- Tel: 1-844-663-2255
- Address: 123 William St., 19th Fl., NY, NY 10038
- https://jewishboard.org/program-directory/manhattan-functional-family-therapy-child-welfare/
The Children’s Village-Child Welfare
- Functional Family Therapy-Child Welfare (FFT-CW)
- 4 month program of weekly at-home FFT services
- Children 0-18 years
- Must be a resident of:
- Manhattan Community District 10
- Bronx Community Districts 4 & 5
- Tel (718) 220 4700 ext 7137
Staten Island
- Community Health Action of Staten Island (Pantry, SNAP Benefits)
- 2134 Richmond Terrace, Staten Island, NY 10302
- Phone: (718) 808-1840
- Hours: Tuesday (Senior Day) 10 AM – 2 PM, Wednesday 10 AM – 4 PM, Friday 2 PM – 6 PM, Saturday 10 AM – 2 PM
- Call for an emergency bag of food
- Project Hospitality (Food Pantry, Soup Kitchen)
- 514 Bay Street, Staten Island, NY 10304
- Phone: (718) 815-0800
- Hours: Tuesday & Thursday 9 AM – 11 AM and 1 PM – 3 PM
- Need proof of address and a bag for pantry
- Jewish Community Center Kosher Food Pantry
- 1466 Manor Road, Staten Island, NY 10314
- Phone: (718) 475-5245 or email dweiss@sijcc.com
- City Harvest Mobile Market
- Mariners Harbor: 2 Roxbury Street, Staten Island, NY 10303
- Stapleton: 75 Hill Street, Staten Island, NY 10304
- Phone: 1 (800) 448-3692
- Mariners Harbor: 1st Wednesday and 3rd Saturday of every month
- Stapleton: 1st Tuesday and 3rd Saturday of each month
- Referral card will serve as ID
- Project Hospitality Drop-in Center (For Single Individuals)
- 25 Central Avenue, Staten Island, NY 10301
- Phone: (718) 720-0079, Dial 0 for immediate connection
- 24/7 services
- Project Hospitality Outreach Team
- Project Hospitality Housing Resources (For people experiencing homelessness)
- 501 Cary Street, Staten Island, NY 10301
- Phone: (718) 447-1544
- Hours: Monday – Friday 9 AM – 5 PM
- Covenant House (Emergency housing for youth)
- The Ali Forney Center (Safe Haven for LGBTQ Youth)
- Staten Island Family Justice Center
- 126 Stuyvesant Place, Staten Island, NY 10301
- Phone: (718) 697-4300
- NYC Domestic Violence Hotline
- RAINN Hotline (Rape, Abuse, and Incest National Network)
- Legal Aid Society of Staten Island
- Locations:
- 60 Bay Street, Staten Island, NY 10301 | Phone: (347) 422-5333
- 100 Richmond Terrace, Staten Island, NY 10301 | Phone: (718) 981-6417
- 67 Targee Street, Staten Island, NY 10304 | Phone: (718) 816-5141
- Legal Assistance Hotline: (917) 661-4500 (Monday – Friday, 10 AM – 4 PM)
- Staten Island Legal Services
- 63 Richmond Terrace, Suite 205, Staten Island, NY 10301
- Phone: (718) 233-5480
- Access-A-Ride
- Phone: 1 (877) 337-2017
- Rides available 24/7
- Community Agency for Senior Citizens Transportation
- 65 Bay Street, Staten Island, NY 10301
- Phone: (718) 981-6226
- Hours: Monday – Friday, 9 AM – 5 PM
- Riders must be 62 years or older
- New York Public Library, St. George Branch
- 5 Central Avenue, Staten Island, NY 10301
- Phone: (718) 442-8560
- CSI Adult Learning Center
- 100 Merrill Avenue, Staten Island, NY 10314
- Phone: (718) 313-0847
- Free ESL and basic education classes
- Wishes of Literacy Training and Tutoring Center
- 3974 Amboy Road, Suite 302, Staten Island, NY 10308
- Phone: (718) 554-4588
The Bronx
- Grace Episcopal Church Food Pantry
- 1909 Vyse Avenue, Bronx, NY 10460
Hours: Thursday 10:00 AM – 12:00 PM
- Grace Episcopal Soup Kitchen
- 1909 Vyse Avenue, Bronx, NY 10460
Hours: Tuesday 12:00 PM – 2:00 PM, Saturday 12:00 PM – 2:00 PM
- NYC Emergency Food Line
- To find a food pantry near you, call: (866)-888-8777
- WIC Services (Women, Infants & Children Program)
- Provides nutrition assistance for pregnant women, new mothers, and young children.
- WIC Office – Bronx
- 432 East 161st Street, Bronx, NY 10451
Phone: (718) 585-4695
- WIC Office – Third Ave
- 4782 Third Ave, Bronx, NY 10458
Phone: (718) 405-4066
- Prevention Assistance and Temporary Housing (PATH) (For Families with Children)
- 151 East 151st Street, Bronx, NY
Open 24/7
Phone: (718) 503-6400
- Men’s Shelter – 30th Street Intake Center
- 400-430 East 30th Street, New York, NY
Open 24/7
- Women’s Shelter – HELP Women’s Shelter
- 116 Williams Avenue, Brooklyn, NY
- Women’s Shelter – Franklin Shelter
- 1122 Franklin Avenue, Bronx, NY
- BronxWorks – The McLaughlin Community Center
- 1130 Grand Concourse, Bronx, NY 10456
Phone: (718) 508-3168
- New York City Homebase Program
- Provides eviction prevention and housing stability assistance. Call 311 and ask about Homebase or visit: NYC Homebase
- BOOM! Health
- Harm Reduction Center: 226 East 144th Street, Bronx, NY 10451
Wellness Center: 3144 3rd Avenue, Bronx, NY 10451
Phone: (718) 295-BOOM
- NYC Well (24/7 Mental Health Support Line)
- Phone: 1-888-NYC-WELL
Text: WELL to 65173
Website: NYC Well
- Mobile Crisis Teams
- Provides short-term behavioral health services in homes for those in crisis.
To request a team, call: (888) NYC-WELL
- The Legal Aid Society – Bronx Neighborhood Office
- 900 Sheridan Avenue, Suite 6C12, Bronx, NY 10451
Phone: (718) 579-7900
- The Legal Aid Society – Bronx Housing Court Office
- 1118 Grand Concourse, Bronx, NY 10456
Phone: (718) 681-8712
- Bronx County Juvenile Rights Office
- 260 East 161st Street, Bronx, NY 10451
Phone: (718) 991-4758
